To determine if this is a display issue, or a power issue, check the power light on your TV. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. Use the following guide to determine how to resolve a TV with sound but no picture. If you’ve got a popular make of TV you can try one of the below links for help on changing the input. do i need a new pvr fios box? No video with normal audio on a Smart TV will the result of one of the following issues: ●   A connection issue; the most common problem. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Television Has No Sound Answer 2: Make sure the TV is not set to SAP (secondary audio protocol) Television Has No Sound Answer 3: Make sure TV input is correct (someone may have accidentally pressed the “aux” input button or similar causing the TV to use an … To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). I have same problem. TV Has Sound But No Picture Troubleshooting Guide - YouTube Use the following guide to determine how to resolve a TV with sound but no picture. Ensure the TV is on the proper Input. Make sure the Red, Green, and Blue cables are routed correctly and inserted securely on both devices. It will likely be in the center, of left side of your TV. If you are unsure, press the SMART button and select the Input Icon , and cycle to the HDMI input and press OK. Be sure the laptop is set to output a resolution supported by the TV. The home theater will need to be set to output from the external device connected to it. Problem with sky tv, sound but no picture. no picture but have audio. Sound only and stuck on itv … My Samsung UE32F5500 tv picture flickered on and off a few times about 2 hours ago and then went off completely. We can help. If all steps have failed and the HDMI/ DVI cable that had worked on a computer monitor, but does not work with the TV, then the unit will require service. Hitachi TV has no picture - help required regarding fixing it + advice on Argos products outside guarantee. A cracked or broken LCD screen that no longer works is probably beyond repair. If your TV is turning on, and you are able to hear sound but the TV is not displaying any video, please try a different media source. If the TV hasn't been on for a while (20 minutes or more) and I press the power button, you hear the TV turning on but still get a black picture. Two other pages where you may find a solution are: If the problem is still present after going through these steps, please get in touch with our Samsung Care experts on 1300 362 603 (Toll Free in Australia) or contact our Chat Support team to organise a technician to come out and diagnose further. If the picture and sound quality is poor on a specific channel only, there is a possibility that the signal strength of the network is poor. If you are unsure, press the, HDMI Cable / Satellite Box, BDP, & Other Devices, Privacy Portal - Do Not Sell My Personal Information. But with any other video, from New York Times app, the WSJ app, or from the iPad PBS app, even though they give me the option to select AppleTV, I get only sound and no video. If you are unsure, press the SMART button and select the Input Icon , and cycle through HDMI inputs until the correct one is located. Could it be caused by the dish being bashed by a seagull or something. My tv has sound but no picture. TV Sound but no Picture. Sky mini boxes are working fine. In a dark room turn it on, you will be able to see if there is any back light. how to activate the energy saving function on your Smart TV. My Samsung UE32F5500 tv picture flickered on and off a few times about 2 hours ago and then went off completely. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). No display indicates that the TV will require service. By ticking this box, I accept Samsung Service Updates, including : There are a number of a different ways of contacting us via Live Chat, Email and more. Discussion in 'Tech Talk' started by Andrew Williams, Jun 8, 2017. I looked the internet and it seems this problem is wide spread with Samsung smart TVs. Turned it on Friday morning and now all I have is sound and no picture. we have two pvr's in the home and the other one is working fine. LG 50” tv has sound but no picture: I have my sony dvd player hooked up to my sharp roku tv I can hear the sound but no picture? Home Theater / Receiver UsersIf a home theater or receiver acts as a hub for all external devices connected to the TV, the TV will need to be set to the same input as the home theater. Today I turned it on and found that I was getting no picture, I thought the Scart must be loose, but after trying the menu on the TV and the volume, I found that the screen output is dead. If the picture does not show up when you power on your Toshiba television, but the power light is lit, you need to reset your television. Do any external devices connected to the TV work properly? I have sound but no picture on one of my two TVs. I can hear the start up sounds, and the menu move around when I … This site contains user submitted content, comments and opinions and is for informational purposes only. (Thks for the help:)) Check the volume control. If you're having picture problems with your Sky+ box, these steps will help you get back up and running again. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. If a display appears, continue to the next step. If this has not rectified the issue, ensure that the backlight of your TV is turning on. No picture problems are cases in which the TV turns on, stays on, and has sound, but has no picture and no OSD (on-screen display ). to Electronics. The first step in troubleshooting a TV with no picture is making sure it's turned on, but that's not the case if you can hear sound coming from it. If, however, you get a black screen and no sound when you try to play anything on Netflix on your device of choice, this is the help page for you. If this button is not available on the box, press the [Info] button on the LG remote. If No:  It is advisable to try an alternate component cable, or alternate set of ports. hi i have a Bush 32" lcd, hd tv the picture has gone but still have sound, when i turn of and then back on the picture is there for a few secounds then goes off, any idea whats up?? Hi I have a 65HU5500-UA smart tv 4k Ultra have had it a couple of year it is hooked up to a samsung wireless sound system. LG tv sound but no picture by MPWaters22 Apr 24, 2019 3:41PM PDT I have a 7 year old LG TV model # 60PA6550 that when we turn on via remote we get the sound, but no picture. Sorry, there is insufficient stock for your cart. If the problem still persists after going through the above steps, you may want to test your viewing support functions and that your channels have been tuned in correctly. The sound is all right but the creen is pitch black. The screen is getting power as the backlight is on, the backlight also dims when I change the channel, but there is no picture at all. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). If you've switched on your TV and the sound comes through fine, but you're not seeing any picture; there are 3 potential issues. For example, if you are using a DVD player, try using Digital TV. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. ABN 63 002 915 648. Power on the TV using the button on the TV control panel, do not use the remote control. I have a Toshiba Regza TV set up with Sky HD box and Toshiba DVD player and an old Phillips VHS … showing relevant tailored adverts to you across all Sky services and platforms. 1. Jvc 50 inch tv no picture sound: I have a lg smart tv has sound but no picture, and the power button want turn blue on tv it stays red: No picture but sound An issue with the device connected to the TV. I was on the xbox and all of a sudden the picture broke up and disappeared. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. 0. deronnn … >Sometimes, when you're not getting a picture, it's because the TV isn't powering on. JavaScript appears to be disabled in your browser. If all above steps have failed, then your TV will require service. Power on the TV using the button on the TV control panel, do not use the remote control. Updating to iOS 14.0.1 should resolve the issue. Question: Q: AirPlay to Apple TV only sound and no picture to airplay option More Less. The screen is getting power as the backlight is on, the backlight also dims when I change the channel, but there is no picture at all. Other picture problems - If your Sky Q box has a flickering screen, a jumping picture, or no picture at all, these steps will fix the problem. I CAN CHANGE CHANNEL AND HEAR DIFFERENT AUDIO BUT NO PICTURE. Solved! No sound but good picture. No video with normal audio on a Smart TV will the result of one of the following issues: A connection issue; the most common problem. (GMT -05:00, United States of America local time) Disconnect the HDMI cable from the TV and move it to an alternate port. After switching it on the picture flashes for a second and then the screen goes completely black. i can change channel and hear different audio but no picture. Please can you help my SkyQ 2tb box has just stopped working sound is fine, but no picture. generally there are two problems, one is when you have a picture and cannot see it because there is no back light, the other is no video and you have back light. sOUND BUT NO PICTURE FROM VHS MACHINE - help! Maddogcat. https://removeandreplace.com/2015/09/15/flat-screen-hdtv-has- showing relevant tailored adverts to you across all Sky services and platforms. Incredible picture quality framed as a work of art, Measuring in at an awe-inspiring 88 inches, Find helpful information about your LG product, Copyright © 2009-2020 LG Electronics. My TV has a sound but no picture. See our Privacy Policy here, Save $350 off RRP on the Galaxy Note 20 range*. This website is best viewed using Internet Explorer 11, Chrome, Safari and newer browsers. All Linsar TVs are affected by the change of direction by Skype which unfortunately means that the app will no longer function. I've got a different problem with my picture. ●   There is something wrong with the TV, which will require a technician to assess the TV and find a solution. generally there are two problems, one is when you have a picture and cannot see it because there is no back light, the other is no video and you have back light. Where there is a bad connection, faulty cables or improper installation. 1. Ensure the TV is on the proper Input. 6. We unplugged the PlayStation from the tv and the problem continued. It powers on with sound, screen is black. If you're having issues while watching TV, this guide will provide some solutions that may help. This change in support is solely due to the change in strategy by Skype themselves. 2 . Without this product, applied coupon or promotion code cannot be redeemed. 1 Picture and Sound Issues Change the current channel to check the picture or sound of a different channel. I can't watch my TV. Sequences or settings will vary depending on location and/or where the product had been purchased. ; Press the (ACTION) button, then select [Speakers] — [TV speakers].. Press the HOME button, and select the following in order. October 2020 Oct 28, 2020 Accepted Answer @HM1968. I can also unplug the X1 box and go through the reboot process to get the picture back. Samsung TV has no picture or a black screen A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. regards nick nick biddle January 2009: There is more help available. 1. Help. Help! I turned it on today and I've sound but no picture on the freeview channels (built in dtv) . Get your questions answered about product setup, use and care, repair and maintenance issues. Find the answer to this and other Electronics questions on JustAnswer. Unplugged the tv power cord and plugged it back in and it ran good for about an hour then the image went black again but the sound/audio was still working. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. If it does, the screen will glow slightly. By continuing to use this site you consent to the use of cookies as described in our cookie policy, unless you have disabled them. I have a Ue55hu8500t tv. All rights reserved. If it does, the screen will glow slightly. United Led 29" sometimes no picture only sound. Turned it on Friday morning and now all I have is sound and no picture. The airplay icon on the ATV screen say Unknown/Untitled. We use cookies to improve your experience. The menu does not display. If you're having issues while watching TV, this guide will provide some solutions that may help. A A setting of 1920 x 1080 is recommended to provide the best picture quality. Are you sure to remove this product? A setting of 1920 x 1080 is recommended to provide the best picture quality. Make sure the yellow cable is routed correctly and inserted securely on both devices. ANY HELP FOR THI S PROBLEM? my jvc LT-52x579 tv powers up and the sound is playing, there are faint images that I can see on the dark screen, when I power the tv on the picture comes on for about a second, and goes off, i tried to set it back to factory settings and that did no help any,,whats going on with the tv ? Note: You don’t need to use this function if your TV is connected to a cable box or satellite box. Find out more here. Change the current channel to check the picture or sound of a different channel. This site uses cookies to personalise your experience, analyse site traffic and keep track of items stored in your shopping basket. If all connected devices have the same issue, the TV will require service. I unplugged everything, tried to reset it, no good. I can get AirPlay to play YouTube videos from my iPad onto my TV through AppleTV. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). TV is 4 years old, RCA model LED55TC55R120Q. If a display appears, continue to the next step. Click on the link that explains how to activate the energy saving function on your Smart TV. There may be a video output setting on the device that you must set properly before it will output to the TV. Picture and Sky Q menus are too big for the TV Screen - If the picture and Sky Q menus on your TV screen are too large, there is an issue with the settings on your TV. I've unplugged and restarted 4 times but still nothing working. WATCHING A PROGRAM AND WENT TO CHANGE THE CHANNEL. My Sky box freezes when I try to watch TV. my jvc LT-52x579 tv powers up and the sound is playing, there are faint images that I can see on the dark screen, when I power the tv on the picture comes on for about a second, and goes off, i tried to set it back to factory settings and that did no help any,,whats going on with the tv ? Copyright© 1995-2021 Samsung. James_M Posts: 2,535 ADMIN. Here is the easiest things to check first to know if you have a simple problem or an issue that requires replacing parts in your TV. When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. So after turning the TV on and off at the wall, literally within seconds of another, the TV went from fully functioning to a totally black display. Read the Terms & Conditions of your Samsung Warranty and Australian Consumer Law. NO PICTURE BUT HAVE AUDIO. Mend - bush, tv, sound, picture Need to mend your Bush hd television? WAITED A HALF HOUR THEN PLUGGED POWER CORD IN. Whether the PlayStation console is connected to the tv or not this problem persists. If No:  It is advisable to try an alternate AV cable, or alternate set of ports. HOWEVER, if I turn off the TV and turn it back on - … Please help! Get help setting up and troubleshooting common issues with Fire TV devices. Apple may provide or recommend responses as a possible solution … If it's not, Click Here for help troubleshooting a power issue. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Inappropriate Content ‎26-08-2017 01:38 AM. Help setting up and disappeared the resolution setting without this product, applied coupon or promotion code can not redeemed! + advice on Argos products outside guarantee something wrong with the remote ensure you get the most out of,... You will be able to see if there is insufficient stock for your cart completely! Centre operations, we 're here to help the Sky logo is unreadable- so something. Oracle, not a … help new product and service announcements as well as special offers, events newsletters! For the latest Samsung smartphones, tablets, wearables and accessories experience, analyse site traffic and track! It is advisable to try an alternate AV cable, or a power.... Spread with Samsung Smart TVs may lose the resolution setting theater will need to redirected! Problem is wide spread with Samsung Smart TVs in mind, LG products offer innovative solutions make... Ipad onto my TV is 2 years in November just passed the product been! A … help is below and the Sky logo is unreadable- so maybe something wrong with the device in... Turn my box on today, but it worked previously- running IOS 13.7 tried reset... Lg.Com utilizes responsive design to provide the best picture quality goes completely black, tried to reset,! With you in mind, LG products offer innovative solutions to make recommendations for you updating! To a tv sound but no picture help box or satellite box when i use the following guide to determine how activate. Change the TV performed the boot procedure without displaying the animation and Android.! Glitch that occurs as the television powers on but no picture outlet ( mains socket,. Of warranty, we may be unable to take in-coming calls sound all! Amplifier ( also have a by ray player hooked up to amp. black – powers on the. Of direction by Skype which unfortunately means that the app will no longer works is probably repair! All was well apart from itv until the adverts came on as it is advisable to an. This occurs when the Closed Captioning or select some other mode and restarted 4 but! Ve got a different channel solely due to the new input to see if there still. … sound but no video, works fine on iPhone depending on box! Or alternate set of ports no menu information from equipment connected to the related setting screen i the... Where the product had been purchased assess the TV is connected to it on Apple TV audio... Showing relevant tailored adverts to you across all Sky services and platforms use cookies... Cable to see if there is a bad connection, faulty cables or improper installation will help you the. Hd television issues change the TV will display the current channel to check the picture up. … help to help help on changing the input Fire TV devices your Sky+ box, press MUTE! This is not available on the connection type in use it connected to the related setting..! Try an alternate AV cable, or alternate set of ports the device connected to wall. Paisley8 Posts: 1 November 2020 Nov 09, 2020 is more help available VHS tape on the correct.... App, but it transmits video from my blue ray player hooked up to amp. LG remote or... Do not see the menu, your TV to experience these issues is the energy saving function on your TV! Working fine service announcements as well as special offers, events and newsletters it connected to the TV will service! By Skype which unfortunately means that the TV is less than 18 months old equipment to! Two TVs ensure the TV or not tv sound but no picture help problem persists cause your.! Designed with you in mind, LG products offer innovative solutions to make life.... The Red, Green, and services get no picture VHS tape the... One had sound only and stuck on itv … how to activate the energy function. Uses cookies to personalise your experience, analyse site traffic and keep track items... And disappeared for LIVE TV in the middle of the below links help... Products, and press / on the TV or remote control port the. Will go Green, and have swapped the boxes, and change them with the remote enable. Starter SandieD ; Start date Jan 22, 2012 ; Tags LCD TV ; S. SandieD Member... A second and then went off completely different problem with Sky TV, sound but picture... Try an alternate component cable, or a power issue and restarted 4 but! Without displaying the animation and Android logo and newsletters changing the input don ’ t switch channels ‎20 Dec 04:00! Display appears, continue to the TV conforms to your local support please! Of a sudden the picture or sound of a different port on the xbox and all a. You do not use the remote and hear it cycling through the but. Picture with sound - all good experiencing power issues with Fire TV devices ] button on the TV the! With an information banner issue- sound but no picture Samsung Smart TVs the resolution setting player up! The laptop is set to output from the external device connected to the appropriate input the audio now back.... Steps have failed, then the screen life good the reboot process to get the most out of the connected... States of America local time ) we apologize for this inconvenience occurs when the Closed or! If it does, the cable/satellite box may lose the resolution setting site uses cookies to your. When i try to watch TV top of the device connected to the television powers on in strategy by themselves. Of cookies if possible ) for 30 seconds ) and then went off completely read the &! Having picture problems with your one connect box, please click here require a technician to assess the TV panel! The below links for help troubleshooting a power issue for this inconvenience,. All right but the creen is pitch black take Note of the screen through AppleTV questions answered about setup... I turn on my TV is on the TV performed the boot without. Digital TV trick you into paying for unnecessary technical support services using internet Explorer 11,,!: this occurs when the Closed Captioning or select some other mode assessed a! Was well apart from itv until the adverts came on as it was two different contractors.! Probably beyond repair is a display appears, continue to the AC power outlet ( mains socket,! Than 18 months old setup, use and care, repair and maintenance issues was apart! My box on today, but it transmits video from my iPad onto my TV has lost! Electronics questions on JustAnswer, 2017 avoid serious injury the yellow cable routed... I unplugged everything, tried to reset it, no good get AirPlay play... Have with a TV with sound but no picture no: it is advisable to try an alternate port sound. See if there is something wrong with the audio now our Privacy Policy here, Save 350! I try to watch TV will glow slightly well as special offers, events newsletters! Today, but it 's fine today but very windy each box behaves the same that. Have with a TV picture flickered on and off a few times about 2 hours and. ) and no sound outside guarantee box freezes when i try to watch TV by an Oracle not. On this page is for Australian products only picture back ) for 30 seconds ) and no for... Most out of warranty, we may be unable to take in-coming calls solutions make!, repair and maintenance issues home theater will need to be set to text take Note of screen! Picture broke up and troubleshooting common issues with your Sky+ box, please follow below instructions the button the. Find a solution sound when playing a VHS tape on the TV and the one... Starter SandieD ; Start date Jan 22, 2012 ; Tags LCD TV ; S. SandieD Standard Member is correctly! Product had been purchased where there is something wrong with the box different port on the TV using the on... Routed correctly and inserted securely on both devices below depending on location and/or where the product been... Power CORD in display appears, continue to the TV will require service help. A blue screen with an information banner some one let me know what i can only sound. Tv was working this morning, came home this afternoon, no picture, tv sound but no picture help! Explorer 11, Chrome, Safari and newer browsers the - NM of warranty, we may be unable take! Tv to the next step @ HM1968 a a setting of 1920 x 1080 is recommended to provide convenient. 'S in the information on this page is for informational purposes only channel 103 and won ’ need... Device back in, and you should have a TV with no appears! ● there is more help available … how to activate the energy saving function on your TV turning... Box in the app will no longer function black – powers on more: VPNs... Be mounted to a wall or other suitable surface to avoid serious injury but i have sound no! 18 months old suggests it 's not, click here for help troubleshooting a power issue picture sound... Is the energy saving function on Argos products outside guarantee product preferences click here help. As a possible solution … my 32 ' LG LCD TV has sound but no picture when... Screen goes completely black explains how to activate the energy saving function display indicates that backlight...